Effective Date: March 29, 2026 | Last Updated: March 29, 2026
By accessing or using SJ Sync (the "Service"), provided by Sally Jo LLC ("Company," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms & Conditions. If you do not agree to all of these terms, do not use the Service.
The Service is intended solely for users who are at least eighteen (18) years of age. By using SJ Sync, you represent and warrant that you are at least 18 years old. We do not knowingly collect data from, market to, or provide services to anyone under the age of 18. If we learn that a user is under 18, we will terminate their account and delete any associated data without notice.
SJ Sync is a contact and calendar synchronization application that facilitates data transfer between your mobile device and third-party platforms including, but not limited to, the SallyJo.com CRM, Google, Microsoft Outlook, and Apple iCloud. The Service may be offered via iOS, Android, and web-based applications.
By using the Service, you grant Sally Jo LLC a worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to access, collect, store, process, modify, reproduce, distribute, and otherwise use any and all data you submit to, synchronize through, or generate via the Service. This includes, without limitation, contacts, calendar entries, names, phone numbers, email addresses, photos, notes, tags, labels, and any associated metadata.
We may use this data for any lawful purpose, including but not limited to operating the Service, improving our products, performing analytics, conducting research, and developing new services. We may also share aggregated or de-identified data with third parties.
By using the Service, you expressly consent to receive marketing and promotional communications from Sally Jo LLC through any and all channels, including but not limited to email, SMS/text messaging, push notifications, in-app messages, postal mail, telephone calls (including automated and pre-recorded calls), social media, and any other communication method now known or later developed. You agree that such communications do not constitute unsolicited messages and that you have affirmatively opted in to receive them by your use of the Service. You may opt out of marketing communications at any time by contacting us, but opting out of marketing does not affect transactional or service-related communications.
YOU ARE SOLELY AND EXCLUSIVELY RESPONSIBLE FOR MAINTAINING INDEPENDENT BACKUPS OF ALL YOUR DATA. The Service synchronizes data between platforms, and this process inherently involves risk. Software bugs, synchronization errors, system failures, third-party platform changes, or any other cause — foreseeable or unforeseeable — may result in the corruption, duplication, alteration, or permanent deletion of your data. You acknowledge this risk and agree that you will maintain your own backups independent of the Service. Sally Jo LLC has no obligation to maintain, recover, or restore any of your data for any reason.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DATA SYNCHRONIZED THROUGH THE SERVICE WILL BE ACCURATE, COMPLETE, OR PRESERVED. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE RELIABILITY, AVAILABILITY, OR PERFORMANCE OF THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALLY JO LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO:
THIS DISCLAIMER APPLIES REGARDLESS OF THE CAUSE OF ACTION OR LEGAL THEORY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE AND GROSS NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE LESSER OF: (A) THE AMOUNT YOU HAVE ACTUALLY PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) TEN DOLLARS ($10.00).
YOU ACKNOWLEDGE AND AGREE THAT SALLY JO LLC IS NOT RESPONSIBLE FOR ANY HARM, LOSS, OR DAMAGE OF ANY KIND ARISING FROM OR RELATED TO THE SERVICE, FOR ANY REASON WHATSOEVER, UNDER ANY CIRCUMSTANCES.
You agree to indemnify, defend, and hold harmless Sally Jo LLC and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and all litigation costs) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party; (d) any data you submit to or synchronize through the Service; or (e) any dispute between you and a third party relating to the Service.
In the event of any litigation, arbitration, or legal proceeding between you and Sally Jo LLC arising out of or relating to these Terms or the Service, you shall be responsible for and shall pay all of Sally Jo LLC's attorneys' fees, court costs, expert witness fees, and all other costs and expenses incurred by Sally Jo LLC, regardless of the outcome of such proceeding. This obligation applies whether the matter is resolved by judgment, settlement, or otherwise.
In the event Sally Jo LLC must undertake any collection efforts against you for amounts owed, you agree to pay all costs of collection, including but not limited to attorneys' fees, court costs, filing fees, service of process fees, skip tracing fees, collection agency fees, and all other costs and expenses associated with collecting the amounts due. This indemnification and fee-shifting obligation shall survive the termination of your account and these Terms.
You acknowledge and agree that Sally Jo LLC may report your account information, payment history, and any outstanding balances or delinquencies to one or more consumer credit reporting agencies (including but not limited to Equifax, Experian, and TransUnion) and commercial credit reporting agencies (including but not limited to Dun & Bradstreet). Negative information, including late payments, defaults, and unpaid balances, may be reported and may adversely affect your credit score and creditworthiness.
By providing a credit card, debit card, or other payment method to Sally Jo LLC, you authorize us to charge any payment method on file for any amounts owed to us, including fees, penalties, costs of collection, and any other charges arising under these Terms. This authorization remains in effect until you remove your payment method and all outstanding balances are paid in full.
Invoice Disputes. If you receive an invoice, bill, or charge notification from Sally Jo LLC, you must dispute it in writing directly with Sally Jo LLC within ten (10) calendar days of the date of the invoice or charge. Disputes must be submitted to Sally Jo LLC via our contact form or by mail to our address listed below — disputes filed with your credit card company, bank, or any third party do not constitute a valid dispute under these Terms. If you fail to dispute an invoice or charge directly with Sally Jo LLC within this ten-day period, you shall be deemed to have accepted and agreed to the invoice or charge in its entirety, and you irrevocably waive any right to dispute, contest, or challenge such invoice or charge at any point in the future, whether in court, arbitration, chargeback proceedings, or otherwise.
Chargebacks. You acknowledge that credit card chargebacks are inherently damaging to Sally Jo LLC, including but not limited to damage to our reputation with payment processors and merchant service providers, administrative burden, and financial penalties imposed by payment networks. In the event you initiate a chargeback or payment dispute with your bank, credit card company, or payment provider, you agree to pay a penalty of One Thousand Dollars ($1,000.00) in addition to: (a) the full original amount of the disputed charge; (b) all fees, fines, and penalties imposed on Sally Jo LLC by the payment processor or network as a result of the chargeback; and (c) all costs of collection, including attorneys' fees and administrative costs incurred in responding to and resolving the chargeback. This penalty is a reasonable estimate of the minimum damages Sally Jo LLC will incur as a result of any chargeback and is not a penalty but rather liquidated damages.
In addition to marketing communications described in Section 5, you consent to receive from Sally Jo LLC all communications related to your account, the Service, billing, and any other service-related matters through any channel, including but not limited to email, SMS/text, push notifications, in-app messages, postal mail, and telephone. These transactional and service-related communications are not subject to opt-out and will be sent as long as you maintain an account or have any outstanding obligation to us.
Sally Jo LLC operates multiple services and products, each of which may have its own separate terms and conditions. These Terms & Conditions apply solely to the SJ Sync service. Your use of other Sally Jo LLC services is governed by the terms and conditions specific to those services. Nothing in these Terms shall be construed to modify, supersede, or apply to any other Sally Jo LLC service or product.
We reserve the right, in our sole and absolute discretion, to suspend, restrict, or permanently terminate your account and access to the Service at any time, for any reason or no reason whatsoever, with or without notice and with or without cause. Reasons for termination may include, but are not limited to, violation of these Terms, suspected fraud or abuse, inactivity, or any other reason we deem appropriate.
Upon termination, we may, in our sole discretion, immediately and permanently delete all of your data, including contacts, calendar entries, account information, and any other data associated with your account. We are under no obligation to provide you with notice prior to deletion, to export or return your data, or to maintain any backup of your data after termination.
You acknowledge and agree that Sally Jo LLC shall have no liability whatsoever to you or any third party for any termination of your account or deletion of your data.
No Refunds. All fees, payments, and charges are non-refundable under any circumstances, regardless of the reason for termination — whether initiated by you, by us, or automatically. If your account is terminated for any reason, you are not entitled to any refund, credit, proration, or reimbursement of any kind for any fees previously paid or any unused portion of a subscription period.
Surviving Payment Obligations. Termination of your account does not relieve you of any payment obligations. If you owe any amounts to Sally Jo LLC at the time of termination — including fees, penalties, chargeback penalties, collection costs, or any other amounts arising under these Terms — you remain fully liable for all such amounts, and we reserve the right to pursue collection through any lawful means, including charging any payment method on file, reporting to credit bureaus, and engaging collection agencies or legal counsel at your expense. Sections 4 through 13 shall survive any termination of these Terms.
These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in Porter County, Indiana. You irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection based on inconvenient forum.
YOU AGREE THAT ANY CLAIMS OR DISPUTES ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED ON AN INDIVIDUAL BASIS ONLY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING OF ANY KIND, WHETHER AS A NAMED PLAINTIFF, CLASS MEMBER, OR OTHERWISE.
We reserve the right to modify these Terms at any time, without prior notice, by posting updated Terms to this page. Changes will be effective immediately upon posting. Your continued use of the Service following any changes constitutes acceptance of the revised Terms. It is your sole responsibility to review these Terms periodically. If you do not agree to the modified Terms, your sole remedy is to discontinue use of the Service.
These Terms may only be modified, amended, or waived in writing. No oral statements, conversations, emails, chat messages, customer support interactions, or other informal communications by any Sally Jo LLC employee, agent, representative, or contractor shall constitute a modification, amendment, or waiver of any provision of these Terms. No course of dealing, course of performance, or trade usage shall modify these Terms. You may not rely on any verbal or informal representation that contradicts or deviates from these written Terms, and any such representation is void and without effect.
Any and all legal notices, demands, claims, or other formal communications to Sally Jo LLC must be sent by United States Certified Mail, return receipt requested, to the following address:
Sally Jo LLC
PO Box 2100
Valparaiso, IN 46384
Notices sent by any other method — including but not limited to email, regular mail, fax, courier, hand delivery, or electronic communication of any kind — shall not constitute valid notice and shall have no legal effect. Notice shall be deemed received only upon actual delivery as confirmed by the signed return receipt from the United States Postal Service. You bear the burden of proving delivery. Sally Jo LLC shall not be bound by or required to respond to any purported notice that does not comply with this section.
This notice requirement applies to all legal matters including, without limitation, disputes, claims, demands, termination notices, breach allegations, and any communication intended to have legal effect. General questions or account support inquiries may still be directed through our contact form.
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sally Jo LLC regarding the Service and supersede all prior agreements, representations, and understandings, whether written or oral. No waiver of any provision shall be deemed a further or continuing waiver of that or any other provision. No representation, promise, or condition not contained in these Terms shall be binding on Sally Jo LLC.
General questions about the Service may be directed through our contact form.
For legal notices (see Section 18):
Sally Jo LLC
PO Box 2100
Valparaiso, IN 46384
Certified Mail, return receipt requested, only.
